FAQ
We hope to answer your questions below, but if not, feel free to contact us!
We are so happy you asked!
We offer an About Us page dedicated to just this so that you can learn all about our brand, our values, and what motivates us to create our premium VIVE activewear.
YES! Sustainability is the core of our brand.
Our recycled nylon fabric originates from plastic water bottles which are shredded into flakes, melted down to molten plastic, then pressed and stretched multiple times to eventually become yarn. The yarn is then brushed and woven into the fabric used in our Women's Collection.
Our certified organic cotton used in the Men's Collection is grown without the use of toxic chemicals and from seeds that have not been genetically modified. Organic farming practices use methods and materials that have a low impact on the environment. This also means the clothes are safer for us to wear since they do not contain harmful chemicals often found in conventional cotton garments.
& not to mention, our recycled paper hang tags and recycled plastic bags are sustainable too!
Our team asks for 1-3 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.
We process your order as soon as it's placed. Once an order has been placed, unfortunately we are unable to make any changes - this includes cancellations/ shipping/ billing addresses, shipping method, inserting promo code, removing/ adding/ altering an item in your order, etc.
All Returns must be made within 30 days from the date of delivery and be in the original condition with tags attached.
We do not offer refunds back for taxes, duties, or shipping fees.
At this time, VIVE ships to the U.S and Canada only. We appreciate your patience and are excited to announce new shipping countries as we broaden our capabilities to share VIVE’s premium activewear with customers everywhere.
We offer a Size Guide option before choosing a size to help direct you to the right fit.
If you need any further assistance, please contact our customer service team through our Contact page.
To keep your VIVE pieces in pristine and long-lasting condition, please follow our care instructions listed here:
RECYCLED NYLON
- Machine Wash Cold.
- Gentle Cycle, With Like Colors.
- Hang To Dry.
- Do Not Bleach.
- Do Not Iron.
- Do Not Dry Clean.
ORGANIC COTTON
- Machine Wash Cold.
- Gentle Cycle, With Like Colors.
- Tumble Dry Low Or Hang To Dry.
- Do Not Bleach.
- Do Not Iron.
- Do Not Dry Clean.
